Showing posts with label IT departments. Show all posts
Showing posts with label IT departments. Show all posts

Friday, November 5, 2010

What People Must Understand If They Are Considering IT Automation

We are living in an era of unprecedented change. Change brought on primarily by the advances of the technological age. Nowhere is this more evident than in the domain of business. Internet Technology (IT) has become a driving force behind successful business practices. As a result, there is an imminent need for an IT system that inherently adapts to rapid change. IT Automation presents a viable Solution.

Adaptability is a 21st century survival skill for all organizations. IT automation will make it possible for business organizations to adapt to constantly evolving technologies. Within this paradigm, shifts in the marketplace, emerging competitors and changes in customer behavior will be identified ahead of the curve, creating a razors edge advantage. This process will translate into all areas of business, including cascading mergers and acquisitions.

Increased agility allows for business processes that cannot only constantly change, but can readily adapt to change as it happens. It also means finding ways to leverage new information into more complex combinations than currently exist.

Note that the selected system must also be capable of including any existing information from various platforms such as legacy applications, mainframes and metadata. On top of that an unmatched data flow from other areas such as suppliers and customers has to be maintained. All these are properties of an automated system that is why IT automation is the way to go. Given what we have witnessed over the last decade, it would be impossible to argue that current systems will maintain the status quo for any length of time. Technology only lasts as long as a new technology is developed, which has pretty much been at warp speed. As our Grandparents could not conceive of the concept of airplane travel, so too, we cannot imagine the technological advances that will evolve in the future. This is where the problem of complexity can outpace the ability of the businesses to keep up. With the improved collection methods, companies have gained more information sources to harness. There is more data that needs to be integrated and more people clamoring for different types of information. The possibility of current systems remaining static is a remote possibility for organizations that want to successfully compete in an ever changing marketplace. In response, IT Departments have been challenged to meet the agility demands of the present, as well as the unknown of the future. Shifting most of the burden to existing systems with only people offering direction is not the answer. So what is IT automation in simple terms? It might be very hard to define exactly what automation is. So the organization has to check the prevailing conditions for their data center model. After this they will be able to define and set the parameters. This means that automation might have different descriptions in different organizations. Setting such parameters ensures that the organization in question will set their expectations in line with achievable goals. Once the perfect automation method is identified the remaining task is to identify those components which are perfectly suited for the process. Although it is termed as the future of IT, it is important to note that the initial implementation might not be that easy.

Tuesday, October 19, 2010

IT Managed Service Providers Might Be Great Cost Effective Measures

IT Managed service providers can be highly cost effective in terms of time and labor costs necessary to keep any business performing at peak efficiency. Most business owners are familiar with managed servers for websites and this full service management solution can be extended to include the entire IT department. The idea of off site IT management has finally come into its own.

In the digital age physical presence is not necessary for effective IT management. IT costs can fluctuate from month to month expenses with a managed solution can be fixed, while service levels can improve. This allows any company to budget IT department expenses from month to month and also avoid the expense of maintaining a large in house staff.

Every business has a different set of needs when it comes to IT and with a dedicated managed set of providers, the focus of the managed service can target the needs of the business exactly. Service providers as well are finding the managed solutions beneficial as customer satisfaction can be heightened, and long term relationships built by the alert service provider. Providers may well be able to save the client even more by anticipating potential problems and avoiding them as opposed to coming in after the problem has escalated.

Managed services for IT are not a new concept but some resistance may have to be overcome as many clients are used to considering IT an in house problem or in some cases calling for consultants only after the unthinkable has happened such as data loss or unauthorized access. There are particular areas that are simpler to transition to because the client base understands the potential losses or complications far outweigh the fixed monthly cost of a managed service. When considering a transition to fixed services a provider should also consider any government regulations which must be adhered to as well.

Security as a managed solution is a large market and because of the specialized knowledge and software needed to provide IT security. Potential clients are highly receptive to this type of managed service. Data storage, server provision and off site data backups are also fertile grounds for managed services as the potential clients have far fewer objections to overcome when contracting for these services. This is not to say these are the only potential services possible to manage and establish as fixed costs but simply the easiest to begin with.

Managed servers have been around for years and the clients view these as cost effective solutions for server hosting wherein they need only worry about what their site will provide and not the IT end of their online presence. As outsourcing specialized technical jobs becomes more common there will undoubtedly be less resistance to any type of managed services. It makes more sense for the company and provides a stable income for the excellent service provider.

Desktop as a service, software as a service and even infrastructure as a service have introduced customers to an entire new world of managed services which are cost effective and time savers as well. Both small companies and larger corporations find benefit in these service solutions. While not every potential customer is yet won over, the numbers increase daily.

Service providers are turning their attention toward providing IT managed services to clients. The technological sector these providers target determines the amount of marketing and type of marketing necessary to be successful. Managed solutions provide benefits to both sides of the contract. The first few months are crucial in establishing customer loyalty to a managed solution.